Melbourne's most awarded New Age Store

Qi is a family business that began in 1980, selling handmade jewellery through craft markets in Melbourne, Australia. Now in the second generation, Qi Cargill has been designing and making jewellery since 1990, and took over running the business in 1992. Qi opened her first shop in 1998, and since then she has gone on to win numerous awards, including the ‘Leader Business of the Year Award.’ Qi was also the first business ever to be inducted into ‘The Retail Hall of Fame’ for winning the ‘Leader Jewellery and Gift Shop of the Year Award’ three times.

Qi Cargill & Derek Debenham:

Qi Cargill & Derek Debenham

“Having dedicated most of my life to creating and building Qi, my passion for what we do continues to grow. I have always found my business inspiring, creative, exciting, and fun. Now well into my third decade, this continues to be the case. 

Qi has grown into so much more than I could have ever imagined. When opening my first shop in 1998, I had a vision of creating a unique specialty shop with a focus on handcrafted semi-precious stone jewellery and crystals. Since then the business has been constantly expanding, and now encompasses complementary areas, such as a new age bookstore, holistic healing centre, and soon-to-open whole food organic cafe. Throughout this, I have worked hard to maintain the focus of the business, and believe that we stock one of the most extensive ranges of crystals and semi-precious stone jewellery available anywhere in Australia.

When first starting out I had no idea that, for me, it would become all about the people. I now have a team of 10 amazing staff who share my passion for delivering award-winning customer service. But more than this, we share a genuine belief that we are having a positive effect on the world. This truly is what drives us. People so often comment on my ability to hire, train, and retain amazing staff, but honestly, we have one of the best jobs in the world! So many of my staff have left, only to come back when they miss all that Qi offers.

Each and every day at work, people tell us how much they love what we do, that we have changed their lives, or that Qi is their favourite place in the whole world. It is not uncommon for people to tell us that the support we offered them when they were at their lowest point is what got them through. Qi has also become a meeting place; a way of bringing like-minded people together; and a place for healing ourselves, each other, and the planet. And I thought we were just opening a crystal shop!

Qi’s Philosophy, Approach & Ethos

 

 

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